Implementation Team
- 1 Project Manager
- 2 Finance Consultants
- 2 Supply Chain Consultants
- 1 Manufacturing Expert
- 2 Technical Developers
About the Client
The client is a premium FMCG manufacturer with a rapidly expanding footprint across multiple regions. Operating several production facilities, the organization faced increasing complexity in managing synchronized operations.Â
As demand grew and product lines diversified, their legacy systems struggled to keep pace, resulting in fragmented workflows, delayed decision-making, and limited visibility across departments. The client recognized the need for a modern, integrated platform to unify operations and support scalable growth.
What The Client Faced
The manufacturer’s existing systems struggled to keep pace with their expansion, causing significant slowdowns in their operations. The main issues were:
- Production Delays: Poor planning and execution in production led to deadlines being missed, and this raised operational costs.
- Inventory Problems: The inability to track inventory in real-time resulted in both shortages and excess stock.
- Financial Disconnect: It was hard to get a clear financial picture across all parts of the company.
- Logistics Issues: Because their systems didn't fully connect with cold-chain logistics partners, it was difficult to trace products and ensure they met temperature requirements.
The Proposed Solution
To address these problems, they implemented a tailored version of Microsoft Dynamics 365 Finance & Operations. This was specifically designed around the client’s unique demands. It targeted four crucial areas:
- Better Production Control: They gained the ability to dynamically schedule and allocate resources, helping them adapt to changing market conditions more effectively.
- Smarter Inventory Management: With real-time stock monitoring and automatic reordering, they achieved a clearer view of their inventory levels.
- Streamlined Finances: All financial data was consolidated onto a single platform, improving oversight and accelerating reporting.
- Integrated Logistics: The client's systems were seamlessly linked with their logistics partners. This improved product traceability from start to finish.
Business Impact
The implementation delivered significant and measurable improvements to the client’s operations:
Additionally, the client gained real-time visibility into their entire production and logistics pipeline, enabling more proactive management and ensuring regulatory compliance.
| Metric | Improvement |
|---|---|
| Production Planning Time | Reduced by 30% |
| Inventory Accuracy | Improved from 82% to 98% |
| Financial Closing Time | Reduced by 40% |
| Return on Investment (ROI) | Achieved within 14 months |