Most businesses don’t struggle with a lack of data, they struggle with what to do with it. Leaders face delays, disconnected insights, and decision-making that’s reactive instead of strategic. That’s where modern business intelligence service providers come in.
According to Techjury, businesses that adopt BI report 27% faster decision-making, 20% lower operational costs, and a 15% increase in profitability. They’re also 23 times more effective at acquiring new customers compared to those without BI tools. These numbers show why partnering with business intelligence service providers is no longer optional, it’s essential. At its core, BI often starts with descriptive analytics, summarizing historical data to understand patterns and performance. But it doesn’t stop there. It evolves into diagnostic, predictive, and even prescriptive analytics, helping businesses not only understand the past but also shape the future.
And it succeeds. Organizations that utilize BI tools experience:
- Quicker decision-making
- Reduced operating expenses
- Improved customer insights
- And indeed, stronger profits
But beyond the numbers, BI provides you with confidence. It enables you to lead with facts, not guesses.
Why Outdated BI Systems Are Slowing You Down
If your BI implementation feels cumbersome or antiquated, you’re not in the minority. Multiple companies are running legacy systems that weren’t designed to handle today’s data volumes. This is what we hear from teams working with legacy systems:
- “We can’t work with unstructured data.”
- “We don’t trust the numbers.”
- “It takes forever to get a report.”
- “Only IT can use it.”
Legacy platforms lack agility. They aren’t built to handle the speed, volume, or complexity of modern data. That’s why legacy modernization companies are now playing a major role in BI transformation, helping businesses replace outdated systems with future-ready platforms designed for real-world decision-making.
Modern BI is not like that. It’s flexible, it’s fast, and designed for the way people actually work today.
8 Business Intelligence Service Providers That Are Getting It Right
The right partner helps you not just collect data but convert it into strategy. Here are eight business intelligence service providers making a difference:
- CaliberFocus
- DevsData LLC
- Mitrix Technology
- Full Potential Solutions (FPS)
- Dataforest
- Encora
- Hexaware
- UST
CaliberFocus
Founded: 2021
CaliberFocus is a next-gen technology partner focused on AI-first digital transformation. With deep expertise in BI & Analytics, Cloud Computing, and IT Consulting, the company helps enterprises modernize legacy systems and unlock real-time decision-making. Their solutions are tailored for industries like Healthcare, Retail, and Logistics, and are built to deliver measurable business outcomes through intelligent automation and descriptive analytics.
Specialties: AI as a Service, Data Analytics, Application Development, Managed IT Services
Services: BI & Analytics, Cloud Computing, Digital Transformation, IT Consulting
Industries: Healthcare, BFSI, Retail, Logistics, Manufacturing, Energy & Utilities
DevsData LLC
Founded: 2016 | Head Quarters: NYC & Warsaw
DevsData is a globally recognized IT recruitment and software development agency with offices in NYC and Warsaw. Known for its elite engineering talent and rigorous vetting process, DevsData delivers custom software and BI solutions for high-compliance sectors like Finance, Legal, and Government. Their strength lies in combining Big Data, AI, and cybersecurity to modernize legacy systems and support strategic decision-making.
Specialties: Big Data, Artificial Intelligence, IT Recruitment, Cybersecurity
Services: Software Development, IT Staffing, UX/UI Design, DevOps, QA Testing
Industries: Financial Services, Legal, Government, IT
Mitrix Technology
Founded: 2017 | Head Quarters: Warsaw
Mitrix Technology is a full-cycle software development and IT consulting firm that specializes in cloud-native development, AI, and blockchain. They help startups and enterprises modernize outdated systems with scalable, secure, and user-centric platforms. Mitrix is particularly strong in Healthcare, Education, and Digital Advertising, offering tailored BI tools and automation solutions that drive operational efficiency.
Specialties: Cloud-native development, AI, Blockchain, IT Staff Augmentation
Services: Web & Mobile Development, DevOps, Cloud Solutions, Custom AI Tools
Industries: Healthcare, Education, Digital Advertising
Full Potential Solutions (FPS)
Founded: 2017 | Head Quarters: Kansas City
FPS is a performance-based outsourcing firm that leverages AI and analytics to enhance customer experience across omnichannel platforms. With over 4,000 agents globally, FPS helps businesses reduce acquisition costs and improve customer lifetime value. Their BI services are deeply integrated into Customer Experience (CX) strategies, making them a trusted partner for Retail, Telecom, and Media sectors.
Specialties: Business Intelligence, Omnichannel CX, AI-driven Conversations
Services: Customer Care, Retention & LTV, Acquisition, Back Office Support
Industries: Telecom, Media, Retail, BPO, Customer Experience
Dataforest
Founded: 2015 | Head Quarters: Kyiv
Dataforest is a data engineering and AI development company that builds custom BI dashboards, ERP systems, and SaaS platforms. Their expertise in Agentic AI and data-driven automation helps businesses in Finance, Healthcare, and E-commerce optimize operations and revenue. Dataforest is known for its ability to transform complex data into actionable insights through scalable, cloud-native solutions.
Specialties: Data Engineering, Agentic AI, ERP Development
Services: Dashboards, SaaS Platforms, Data Scraping, Web & Mobile Apps
Industries: Finance, Healthcare, Retail, Manufacturing, E-commerce
Encora
Founded: 2005 | Headquarters: Scottsdale, Arizona, USA
Encora is a global digital engineering partner with a strong focus on AI-first, cloud-first, and data-first solutions. They specialize in product engineering, legacy modernization, and BI platform development for industries like Healthcare, Telecom, and Automotive. Encora’s agile delivery model and micro-vertical expertise make them a go-to partner for innovation-driven enterprises.
Specialties: Product Engineering, Cloud Services, AI & LLM Engineering
Services: DevSecOps, Data & Analytics, Cybersecurity, Digital Experience
Industries: Healthcare, Retail, Energy, BFSI, Telecom, Automotive
Hexaware
Founded: 1990 | Headquarters: Navi Mumbai, Maharashtra, India
Hexaware is a long-established IT consulting and digital transformation firm with a global footprint. Their AI-first approach powers services like self-service analytics, cloud migration, and business process optimization. With proprietary platforms like Tensai and Amaze, Hexaware helps enterprises in Banking, Insurance, and Retail modernize legacy systems and scale intelligent decision-making.
Specialties: Self-service Analytics, Cloud Computing, Business Process Optimization
Services: Application Services, Cybersecurity, Generative AI, Testing
Industries: Banking, Healthcare, Insurance, Manufacturing, Retail, Travel
UST
Founded: 1999 | Headquarters: Aliso Viejo, California, USA
UST is a digital transformation leader offering modular BI platforms, intelligent automation, and cloud infrastructure solutions. With over two decades of experience, UST partners with global enterprises to modernize legacy systems and build future-ready platforms. Their human-centered design and innovation ecosystem support industries like Healthcare, Finance, and the Public Sector in achieving scalable, sustainable growth.
Specialties: Modular BI, Cloud Infrastructure, Intelligent Automation
Services: Data Analytics, Cybersecurity, DevOps, AI/ML, Human-Centered Design
Industries: Healthcare, Finance, Manufacturing, Retail, Public Sector
Choosing the Right Business Intelligence Service Provider
It’s not about selecting a tool, it’s about selecting a partner who understands your business, your challenges, and your strategic goals. The right business intelligence service provider delivers more than software: they bring experience, agility, and a clear path to smarter decisions.
As legacy systems continue to limit agility and insight, many legacy modernization companies are stepping into the BI space, helping businesses upgrade outdated platforms and build intelligent, future-ready ecosystems.
What matters most is finding a partner with proven expertise in descriptive analytics, decision support systems, and scalable transformation. A partner who not only understands the technology but also the industries you operate in. If you’re ready to move from fragmented data to intelligent strategy, look for a provider with a track record of delivering measurable outcomes across sectors like Healthcare, Retail, and Manufacturing. One such company, known for its AI-first approach and commitment to business impact has been helping organizations modernize with confidence and clarity.
While choosing the right provider is key, selecting the right BI tools is equally important. Here’s our curated list of the 5 Best Business Intelligence Tools to guide your selection.
Let’s connect and explore how the right BI partner can turn your data into direction.
FAQs
BI modernization enables faster, data-driven decisions with real-time insights, helping businesses stay competitive and adapt quickly in today’s fast-paced market.
Business intelligence service providers modernize legacy systems by integrating advanced BI reports that deliver real-time data insights, streamline operations, and improve decision-making capabilities. value.
Descriptive analytics summarizes past data to reveal trends and patterns. Decision support systems use that data, along with models and tools, to help make informed business decisions.
Look for providers with industry-specific experience, scalable solutions, strong data integration capabilities, and a proven track record in delivering actionable insights.
Industries like healthcare, finance, retail, and manufacturing benefit most from BI modernization by improving efficiency, insights, and decision-making.